NES electric service in Nashville
Nashville Electric Service is the community-owned, not-for-profit electric utility for Davidson County. New service signup is online and takes about 10 minutes — contact NES at least one business day before you need power — and once the account exists, the bill is easiest to keep track of next to your other utilities.
Is NES your electric provider? Search your address
See every utility serving your home — electric, water, gas, trash day, and internet — with direct links to each provider.
Before you start
Have this information ready:
- Your new service address and the date you need power to start
- Your legal name as it appears on your government-issued ID
- Date of birth and full SSN or ITIN (used for identity proofing and the deposit credit check)
- Driver's license number
- A phone number NES can reach you at
- A mailing address, if bills should go somewhere other than the service address
How to set up NES electric service
- 1
Open the NES start-service page
Go to the NES online start-service form at myaccount.nespower.com. It is public, so you do not need an existing NES login to use it.
- 2
Confirm connection timing
The first question asks whether you want service connected within 2 hours. Choosing yes continues online; choosing no routes you to call NES at 615-736-6900.
- 3
Enter your service address and start date
Enter your new Nashville address in the lookup field and pick the date you need electric service to start.
- 4
Fill in your identity details
NES asks for your name as it appears on your government-issued ID, date of birth, full SSN or ITIN, phone number, and driver's license number. The SSN and license number are for identity proofing and the deposit credit check.
- 5
Confirm your mailing address
Your mailing address defaults to the service address. Change it only if your bill should go somewhere else.
- 6
Accept the terms and submit
Check the Terms and Conditions box and submit. This files a real start-service request with NES, so review everything first.
- 7
Save your account number
After submitting, NES displays and emails your new account number. Keep it: you need it to register for online account access and to set up autopay.
NES contact
Phone: 615-736-6900
Mon to Fri, 7am to 6pm CT
Frequently asked questions
Does NES require a deposit?
New NES accounts require a $250 deposit, but it is waivable with a successful credit check. The signup flow runs the check as part of identity verification, so you will know during the process whether the deposit applies to you.
How long does NES signup take?
The online form takes about 10 minutes. NES asks you to contact them at least one business day before you need power on, so do not leave it to move-in morning.
Can I start NES service by phone instead?
Yes. Call NES at 615-736-6900, Monday to Friday, 7am to 6pm CT. The online form at myaccount.nespower.com is usually faster.
How do I pay my NES bill?
Pay online at nespower.com, where you can also enroll in autopay. If you track your utilities in KAIRO, your NES bill and due date sit on the same dashboard as your water and gas, easy to split with roommates.
Every utility for your home, in one place.
KAIRO keeps your bills, due dates, and pickup schedules in one dashboard, shares them with roommates, and still walks you through setup when you need a new account.